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Why should I have my home professionally cleaned? |
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Your home is an investment. It needs to be maintained and serviced, like any quality asset. McGuire's Top to Bottom Cleaning Service offers carpet, window, and gutter services to ensure your investment is well-maintained and safe for your family.
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Why choose McGuire's? |
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Family: McGuire's is a family owned and operated business and we take great pride in treating each of our customers as we would our own family. We'll give you the special attention and quality service you deserve to protect your home and exceed your expectations.
Care: McGuire's cares. We'll clean your home like it's our own. Our professionally trained staff will give your home the same care, consideration, and respect as we would our own mother's home. We guarantee our services and to ensure you are consistently receiving the best cleaning promised to you we have owner spot check visits throughout the year.
Flexibility: At McGuire's Top to Bottom Cleaning Service we pride ourselves on our excellent service to ensure customer satisfaction and our ability to accommodate your busy life schedule. We know you have better things to do than clean your gutters, windows, carpets, home, etc. We're here to give you more quality time with your family and friends and a chance to start last week's to-do list. We customize your cleaning with different options, such as partial house or full house cleaning, to fit your own individual needs and budget.
Local: We're a local Dutchess County business and, like you, we want what's best for our community. That means taking care of our neighbors and locals such as you. Together we can keep our community safe and clean.
Detail: Dust, dirt, grime, and anything else lurking in and around your home doesn't stand a chance against us. Our staff is specifically trained to give special, quality, and detail-oriented attention to each and every nook and cranny in your home. It's our job to clean, and we make sure you don't go near a rag or duster when we're finished with your home.
Budget: We recognize that times are hard economically for many of us. Our company has worked hard to give you the best deals and the best savings so that you can maintain a beautiful, healthy home without breaking the bank. That's why McGuire's offers affordable rates and the best service.
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Who do I speak to make an appointment, inquire, change an appointment, etc.? |
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Because our company is a smaller, family owned business specializing in quality and detailed care, we make sure you have direct communication with the owner.
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4. |
How many people will clean my home? Can I request a cleaner? |
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McGuire's professionally trained staff has years of quality experience. We send a team of two cleaners to each home and we welcome you to request a specific cleaner or team.
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Do I have to do anything in my home before the cleaners arrive?? |
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In order for our teams to give you the best quality cleaning service, we kindly ask that you take a few moments to pick up important documents, clothes, and other personal items. This allows us to thoroughly hand clean your home from top to bottom.
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Do I have to be home? How will you get in if I'm not? |
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No, it is not necessary for you to be home when we service your home. In fact, many of our customers are not home when we clean. McGuire's will arrange for an "office-secured" key or code to be exchanged so that the technicians and cleaners may have access to your home.
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Who supplies the cleaning materials? |
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Our staff is equipped with the necessary cleaning supplies and materials needed to provide excellent, quality service. If you require specific brands or materials, we ask that you provide them to our staff.
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8. |
What is a disinfectant? |
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A disinfectant is an enzyme that eats all bacteria from accidents from humans, pets, food, drinks, mold or mildew.
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What if I have pets? |
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McGuire's asks that you confine pets while our staff is on the premises. This way we can do our job efficiently and provide you with the best services.
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When will you be at my home? For how long? What if you are late? |
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Our company takes pride in guaranteeing your satisfaction and making your life easier, so we try our best to be on time for your scheduled appointment. We will call you if we are late, but please allow a 1-hour time slot.
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What if something is damaged or broken by a cleaner? |
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We will contact you if something in your home is broken or damaged during the cleaning process. However, we ask that you secure or put away any valuables or personal items to prevent any accidents from occurring. Hiring an insured company provides you peace of mind knowing that we will take responsibility for damages caused by McGuires'.
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Do you offer discounts and contracts? |
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McGuire's offers a 20% discount through our referral policy and offers senior citizen discounts. We also administer seasonal coupons to our regular customers.
Furthermore, customers who take advantage of our weekly contracts will have access to our discounted pricing..
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What if I don't see the cleaning service I want on your web page? |
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Just give us a call and we'll customize a cleaning to suit your needs. Our 100% customer satisfaction guarantee will be sure to give you the results you want and the cleaning your home needs.
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What is your cancellation policy? |
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In order to ensure our guaranteed service, we must maintain a schedule that can provide quality and efficiency. A minimum of two business days (48 hr) notice of a cancellation and/or schedule change is required or we must charge you the full price of your cleaning. This also includes if we are unable to access your home during the time of your appointment. This will be considered on a customer to customer basis, as we will take into account special circumstances and first time cancellations.
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